This article gives you a clear overview of how customer payments, your Yumi42 commission and your payouts as a coach work. The model is intentionally transparent and degressive: the longer a customer works with you, the lower the commission becomes.
1. Core principle
You set your own prices.
Customers pay their bookings through Yumi42.
Yumi42 deducts a commission per paid session.
The remainder is credited to you as your coaching fee and paid out monthly.
2. Degressive commission per customer
The commission decreases with every additional paid session with the same customer.
Every new customer starts again at the highest tier for you.
Current standard tiers:
Tier 1: first 2 sessions with a customer → 25% commission
Tier 2: next 3 sessions with the same customer → 15% commission
Tier 3: from the 6th session onward with the same customer → 10% commission
What this means:
Your price per session stays the same.
Your fee per session increases as the customer moves through tiers.
Why this commission model?
Fairness for coaches and the platform:
customer acquisition costs occur upfront. For long-term relationships it is fair that the commission drops once those initial costs are covered.Appreciation for coaches who stay on-platform:
coaches who build lasting client relationships on Yumi42 benefit from better terms over time.Sustaining Platform Investment:
Customer acquisition costs for finding you a new client are incurred upfront by Yumi42. The initial tier helps ensure we can sustain this investment, allowing us to continue growing our platform and client base for all coaches.
Note: The commission structure may evolve in the future. If changes happen, coaches will be informed well in advance. No adjustment is planned for the MVP at this stage.
3. Example calculation
Assumed price per session: €165
Sessions 1 - 2 (Tier 1, 25% commission)
Commission: €41.25
Your fee: €123.75
Sessions 3 - 5 (Tier 2, 15% commission)
Commission: €24.75
Your fee: €140.25
From session 6 onward (Tier 3, 10% commission)
Commission: €16.50
Your fee: €148.50
4. When a session is billable
Sessions become billable after they have taken place and the 2-business-day dispute window has passed without justified objections.
For cancellations or no-shows, the rules are defined in the relevant articles.
5. Stripe Connect and KYC as prerequisites
Payouts run through Stripe Connect Express. Before your profile goes live and before payouts are possible, you must complete Stripe KYC. This is a mandatory, one-time step required by financial regulations to ensure secure and legal processing of your funds.
Without KYC:
your profile stays hidden
no payouts can be made
6. Payout cycle
Yumi42 pays out once per month.
All fees from completed sessions are collected and transferred in the monthly payout cycle.
Payouts go to the bank account connected in Stripe.
7. Invoices and taxes
Yumi42 automatically generates invoices to customers on your behalf.
Invoices are based on the data you provide in Stripe and your profile.
You remain fully responsible for tax correctness, bookkeeping and any obligations in your country.
In short
Customers pay via Yumi42. Yumi42 keeps a degressive commission per customer and session. Your fee increases per customer as tiers progress. Payouts are monthly via Stripe Connect and KYC is mandatory. Invoices are generated technically but tax responsibility stays with you.